Refund policy

NSWLearning is committed to ensuring that our families and teachers (in purchasing schools) are happy with what has been purchased from us. We therefore have a comprehensive refunds policy which can be found within our ‘Terms and Conditions‘ document.

In summary, this means that if you change your mind within 7 days of submitting your application form, you are entitled to a full refund as long as you have NOT logged onto the NSWLearning online learning platform at any time during that week. After this (or if you have logged onto NSWLearning) you are entitled to a refund on a sliding scale, based upon when you request the withdrawal from the course or courses. Further details can be found in our Terms and Conditions.